We partner with farmers and importers who specialize in high altitude, small lot coffees from Latin America, Africa and South East Asia. The same beans are used by the best cafes and restaurants in Canada.
By selling direct to consumers, we don’t incur expensive overhead costs associated with stores and cafes. We offer the highest quality coffees available in the single-serve industry and rely primarily on word-of-mouth marketing.
We offer free shipping on all orders of $100 or more! This includes both one-time orders and autoship orders. There is a flat $10 fee for any order under $100.
For our customers on the East Coast shipping is approximately two days. For customers on the West Coast and in other regions shipping may take about five days. Because we may run out of product on the day you order, it may take us a day or two to produce it before shipping it to you.
No, we do not offer samples at this time. We stand behind our product 100%.
We are an online only business, and respond to all questions by email very quickly.
Right now we only sell our coffee online. We are focused on delivering delicious coffee and great value. In order to keep the costs down we do not have a physical store.
We currently accept Visa and MasterCard.
Yes, our coffee is 100% organic. It is grown without the use of non-organic synthetic pesticides, herbicides or chemical fertilizers on special isolated farms committed to using sustainable agriculture techniques.
Whenever possible we get coffees with Fair Trade, Rainforest Alliance or UTZ designations.
Café Joya and its products are not endorsed by, sponsored by, licensed by or approved by Nespresso® or any of their affiliates.
We have engineered our capsules to work with all Original Line Nespresso® machines, including Citiz, Essenza, Maestria, U Milk, Le Cube, Inissia, Latissima Plus and Pixie. For more detailed information, please see our Compatible Machine Guide. Unfortunately, Café Joya capsules are currently not compatible with the Nespresso® Pro, Miele, VertuoLine or any of the commercial grade machines. If you have questions about your Nespresso® machine and whether our capsules will work in them, please Contact Us.
The shelf life of our products is approximately 12 months.
The capsule is made from food grade polypropylene and is safe for food products. We manufacture the capsules in an FDA approved environment. Our capsules do NOT contain BPA, phthalates or any toxic halogens. They are 100% recyclable and sealed with foil for optimal freshness.
We are always refining our product line, and looking to offer new and delicious varieties for our customers. If you have any suggestions, please feel free to Contact Us. Your input is important as we refine and develop our coffees.